The weed infested façade had been deemed a risk to the public, with tiles coming loose. On investigation, it was found the problem was caused by the method used to attach the tiles to the concrete frame of the front wall. It was determined that the best method to conserve the fragile terracotta façade would require the extraordinary step to take down the facade and rebuild it.

HAA undertook an extensive negotiation with the City of Sydney Council to resolve the repair approach. These discussions resulted in the appointment of a specialist contractor, Traditional Restoration Company, and a year-long safeguarding of the façade through a precautionary scaffold process. Once started, the works to conserve the façade took only nine months, with 80% of the tiles needing to be individually removed and refitted. 

This would not have happened but for the commitment of the AMWU who own the building, the close involvement of the engineer who oversaw the repair of the concrete frame and fixings, the extraordinary skill of the Traditional Restoration Company. 

The restored façade received a Highly Commended, Built Conservation, in the 2024 National Trust Heritage Awards.  

Materials conservation,
Consent negotiation 

The façade is a particularly decorative example of faience work, being free gothic in style, featuring interesting sculptured details such as rope, metal working tools, floral emblems, castellations and a wheel.